FORGECALL CENTER

Overview

THURSDAY, 13 AUGUST

Your call center is running smoothly.

Priya is handling an India Mining Week enquiry right now.

1 live call03:28
☎

Calls today

248

↗ 12.4%
◷

Avg. duration

4m 36s

↗ 8.2%
✓

Qualified leads

67

↗ 18.7%
✦

AI quality score

92.4%

↗ 2.1%
92

Call activity

Conversation volume across the last 7 days

3002001000
FriSatSunMonTueWedThu
AnsweredQualified1,486 total calls

AI agents

Live status and performance

PR
PriyaExhibition intelligence
On a call94%
AR
ArjunLead qualification
Ready89%
ME
MeeraCustomer support
Ready92%
KA
KabirAppointment booking
Offline87%

Recent conversations

Latest completed calls and outcomes

ContactAgentTimeDurationOutcomeSentiment
RSRohit SharmaTerraScan SolutionsPriya2 min ago06:42Qualified● Positive
AGAnanya GuptaGeoMatrix IndiaPriya18 min ago04:11Follow-up● Positive
VSVikram SinghMineTech SystemsArjun31 min ago02:56Not ready● Neutral
SWSarah WilliamsGlobal Minerals PLCMeera49 min ago08:03Resolved● Positive